Our Refund Policy
At BizindigoSkills, we strive to provide high-quality skill development and certification programs. However, we understand that circumstances may arise where a refund is requested. Please read our refund policy carefully before enrolling in any course.
1. Eligibility for Refund
We offer refunds under the following conditions:
- If you have enrolled but have not accessed any course material within 3 days of purchase.
- If there is a duplicate payment due to a technical issue.
- If the course is discontinued or unavailable after payment.
2. Non-Refundable Cases
Refunds will NOT be provided in the following cases:
- If you have accessed or completed the course content, quizzes, or certification tests.
- If the refund request is made after 3 days of the purchase.
- If the course was purchased during a promotional offer or discount period.
- If the refund request is due to a change of mind or personal reasons.
3. Refund Request Process
To request a refund, please follow these steps:
- Please email us at [contact@bizindigoskills.com] with your order details and the reason for the refund request.
- Our team will review your request and respond within 3 business days.
- If approved, the refund will be processed and credited to the original payment method within 7 business days.
4. Course Transfer or Credit Option
Instead of a refund, we may offer course credit or allow a one-time transfer to another program of equal value, provided the request is made within 3 days of the original enrollment/registration. This option is subject to management approval.
5. Contact Us
For any refund-related queries, you can reach us at:
Email: contact@bizindigoskills.com
We appreciate your understanding and look forward to supporting your learning journey!
